Field Service Technician

Ludlow, Massachusetts

Epiroc Limited
Job Expired - Click here to search for similar jobs
Heavy Equipment Mechanic - Ludlow, MA

Do you dare to think new? That's our vision for the future - and we have an exciting opportunity for you.

Grow your career with Epiroc Group in the USA, a leading-edge producer of machines the world depends on for mining, building critical infrastructure and managing natural resources.

As a heavy equipment mechanic, you'll provide essential on-site support for our customers by helping troubleshoot, repair and maintain the heavy equipment they rely on to stay productive. We're looking for a conscientious, thorough and detail-oriented individual with technical know-how who takes pride in doing quality work. If you thrive on solving challenges in a fast-paced environment, we want to talk to you.

Applications will be accepted for this position through October 18, 2022, so apply now. Once we receive your application, you'll receive an email confirmation with next steps.

What You'll Do

In this position, you'll travel to customer locations to perform on-site service and repairs. A vehicle will be provided, and you'll own and maintain the required personal tools. Responsibilities include:
  • Providing technical support and troubleshooting on site
  • Performing equipment diagnostics, maintenance and repairs
  • Completing detailed service reporting for Epiroc and customers
  • Making adjustments and setting machines for optimal performance
  • Planning and tracking of repair jobs
  • Maintaining good customer relations and communicating courteously and effectively
  • Working safely and adhering to all applicable policies, procedures and standards
What You'll Need

The ideal candidate for this position is precise and professional, with relevant heavy equipment mechanic experience. We're looking for someone who has:
  • Specialized expertise, ingenuity, and takes pride in solving technical problems
  • Drive, determination, self-discipline
  • Accountability and dedication to maintaining standards of quality and accuracy
  • Sense of urgency and the ability to make quick, authoritative decisions in a fast-paced work environment
  • Values integrity and engenders trust
Successful candidates must also:
  • Have a minimum of a certificate of completion from a technical or trade school, three years of related experience and/or training, or an equivalent combination of education and experience
  • Read and understand schematics, including knowledge of hydraulics, electronics, pneumatics, mechanical and electrical systems, and diesel engine systems
  • Maintain (or agree to complete training for) the required U.S. Department of Labor Mine Safety and Health Administration training certificates
  • Have a valid driver's license with a good driving record
  • Reside in the Ludlow, MA area (we may assist with relocation from anywhere in the U.S.)
  • Be willing to travel to remote locations as needed
Why Join Epiroc?

In addition to competitive pay with overtime eligibility, we offer a comprehensive employee benefits package that's second to none. We also support you with training and opportunities to develop your career within the Epiroc Group. And as a company that believes in partnership with both our customers and with our people, we strive to maintain a culture that promotes work/life balance.

Employee Benefits

We offer a highly competitive employee benefits package, including:
  • Health care eligibility, including medical, dental, vision, prescription and telemedicine
  • Company paid holidays
  • Company paid sick leave
  • Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
  • 401(k) plan with employer match
  • Tuition reimbursement program
  • Paid vacation (accrued based on Epiroc years of service)
  • Wellness program
  • Employee Assistance Program
  • Employee discounts
  • Short- and long-term disability insurance
  • Life and AD&D insurance
  • Direct deposit

Pay Range

$20 - $33 per hour

This is an hourly paid position with overtime eligibility. Compensation is determined based on job-related factors, such as experience, education, geographic location and other criteria.

About Epiroc

Epiroc was founded in Stockholm, Sweden, and has more than 14,000 employees worldwide. With 2020 revenues of $4.3 billion USD, we support customers in more than 150 countries.

Workplace Culture

We're committed to giving you every opportunity to succeed in a culture of innovation, diversity and collaboration - combined with a caring atmosphere. Epiroc employees are encouraged to take ownership of their own development and careers with support from their leaders. Wherever they are in their careers, from entry level to senior leadership, there are ways to grow within the business. Whether you're looking for a new challenge or more responsibility in your current role, the possibilities are endless.

The mining and construction industry has unique and interesting challenges one won't find in other professions. The work environment is all encompassing, from office attire based or in a rough and rugged environment in some of the most beautiful and pristine areas of the world. In all situations an emphasis on personal health and safety must be maintained.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Employees are held accountable for all duties of the job.

While performing the duties of this job, you'll be required to sit for extended periods if needed, use hands to feel, reach with hands and arms, and talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Epiroc USA LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law.

Learn more at
Date Posted: 14 March 2024
Job Expired - Click here to search for similar jobs