Field Service Team Leader Engines

HARRY JAMES GROUP

The Harry James Group is working in partnership with a globally recognised, smart technologies company who is expanding their offering due to current and future work requirements. As a Field Service Team Leader, you will be responsible for leading and developing the Field Service Team in the North Region, Energy Business in accordance with the strategy, action plan and business needs.

DUTIES AND RESPONSIBILITIES:

Evaluate the Field Service demand during the year and define appropriate actions (including recruiting).

Development of your team competencies as required to address current and future needs.

Ensure that the team is utilized effectively, having the right people in the right place at the right time.

Foster strategic relationships with institutes of leaning to attract and develop talent.

Manage and maintain internal and external relationships, focused on achieving company targets.

Facilitate good collaboration with key stakeholders throughout the delivery chain (Sales, Lifecycle Support, Agreements, Technical Service).

Contribute to the annual budget preparation, and service forecast evaluations.

Set the individual performance and development targets of your team.

MAIN REQUIREMENTS:

Bachelors degree in Engineering or Business Administration or similar qualifications

A minimum of 3 years managerial or leadership experience

Understand of the Field Service process

Be proficient with process tools such as SalesForce (CRM), Qlikview and FS Mobility

AS AN IDEAL CANDIDATE, WE EXPECT YOU TO HAVE:

High integrity

Passionate about people

Customer focus

Strong focus on quality and safety

Excellent communication skills (verbal and written) in languages needed to support the team

Good negotiating skills

Strong organizational skills

Team player mindset

Ability to lead persons of different cultural backgrounds

Good understand of profit and loss and cost to serve

Interested, APPLY NOW.