Field Service Site Specialist

Field Service Site Specialist requires: & BS/BA, preferably chemical engineering, chemistry or related fields or equivalent industry experience. & 5 years business experience with significant experience in a sales/service function required, preferably at a customer location. & Must have a strong work ethic and excellent customer relationship skills. Strong communication skills both internally and externally. & Must have strong problem resolution and technical leadership skills. Strong PC capability. & Strong knowledge of phosphate coatings, and adhesive and sealants. Field Service Site Specialist duties: & Manage the Site/Service functions supporting a Major Automotive OEM. & Responsible for working with automotive pretreatment system, sealer and underbody applications, and additional process areas. Includes: performing daily tests and quality audits to ensure processes are within specifications. & Record results and providing reports to customer management and staff. Must communicate effectively with plant personnel at all levels. & Develop effective account management and service & sales support strategies and activities to cultivate new business opportunities and to provide an outstanding customer service and support commitment. & Develop, manage, and apply organizational resources to provide excellent customer and technical support. & Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms. & Maintain high standards and professional image of the company. & Place orders, track shipments, monitor