Description:
Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an experienced Field Service Engineer - Control Systems on our customer-oriented, fast-paced Field Service team servicing our Superior WI customer. The successful candidate will assist our automation and digital transformation system customers in developing, delivering, maintaining, and optimizing our state-of-the-art automation and digital transformation solutions.
Field Service Engineer - Control Systems Essential Duties and Responsibilities:
Work with our customers to:
Become a Trusted Advisor by actively listening and communicating to accomplish their goals
Participate in the establishment, measurement, and achievement of customer satisfaction metrics
Provide an ongoing communication channel between them and internal teams to ensure expectations are well established and understood
Manage expectations and engagement scope to ensure a clear understanding of technological capabilities and limitations
Comply with internal and customer safety programs
Recommend and implement plant floor digital transformation technologies, including Operational Analytics, Production Data Management, and Operations Management
Recommend and implement improvement to Distributed Control Systems, PLC, and other control systems
Provide ongoing site support, which may include:
Distributed Control System configuration, commissioning, startup, and tuning
Distributed Control System, field instrumentation, and valve-related situations troubleshooting and problem resolution
Configuration optimization of both batch and continuous process control
Loop tuning
Troubleshooting field instrumentation and valve application
Interfaces to PLCs, drives, and various control bus networks
Cybersecurity
Microsoft Windows administrator functions
Ethernet IP networks
Setup and configuration of Operational Analytics, Production Data Management, and Operations Management systems
Work to grow Novaspect as an employee-owner of our ESOP
Develop new and improve existing engineering tools
Work as a team with sales to market, find, and sell solutions
Work as a team
Work independently and as part of a team supporting a customer
Coordinate with internal sales and project teams to help investigate and resolve complex obstacles
Help colleagues as they encounter situations they are not as familiar with
Provide clear and frequent communications
Perform diagnostic and troubleshooting over the phone
Create in-depth and professional engineering proposals and reports
Author whitepapers on engineering subjects
Converse with other industry experts about technical concepts
Deliver presentations to external and internal customers
Articulate and communicate solutions to both engineers and non-engineers
Requirements:
Field Service Engineer - Control Systems Education and/or Experience:
Bachelor's Degree in Engineering or Technology field
3-5 years of experience in the control system engineering field programming from scratch and making modifications to code required
3-5 years DeltaV experience preferred or 5-7 years in another DCS/PLC experience required
Field application of industrial instrumentation preferred
Microsoft administration and TCP\IP networking knowledge is a plus
Emerson Product Knowledge is a plus
Field Service Engineer - Control Systems Additional Requirements:
Own and maintain an individual learning and development plan of continuous learning, including soft skills and the latest technologies
Ability to travel throughout the designated service area is required. Typically, travel is by company vehicle and most events are day trips and possibly overnight stays depending on your home base and customer needs.
Field Service Engineer - Control Systems Physical Requirements:
Ability to lift 30lbs
Ability to work extended hours on a computer
Ability to work in a loud industrial environment
Field Service Engineer - Control Systems Pay:
Cash compensation potential: $87,000-$134,000 (inclusive of base, bonus, OT)
Company car eligible
OT eligible
Field Service Engineer - Control Systems Benefits: Recognized with a Top Employee Benefit Plan Award in 2020, below you will find our outstanding total rewards package when you join our team including:
Generous paid time off; starting at 15 vacation days, 10 holidays, and personal time off
401K with 6% company match
Employee Stock Ownership Program (ESOP)
Excellent health & wellness benefits
Student debt & tuition reimbursement
Novaspect is a 2024 Great Place to Work Certified company
Field Service Engineer - Control Systems Location: Superior, WI
Field Service Engineer - Control Systems Schedule:
Ability to travel throughout the designated service area is required. Typically travel is by company vehicle and most events are day trips and possibly overnight stays depending on your home base and customer needs.
Who We Are:
Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer's performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.
Compensation details: 00 Yearly Salary
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