For more than 150 years, Hellmann Worldwide Logistics has been making strides in the freight forwarding industry because of our exceptional employees in the global Hellmann Family. Our unmatched passion for the employee experience and energy to service our customers makes our resilience possible.
Our Hellmann Promise is to collectively shape our culture through our mission, values, and leadership principles.
If this resonates with your career aspirations, come and help us shape our sustainable impact, job details below.
The Field Sales Account Executive - Cross Border Services is responsible for winning new accounts within the assigned branch(es) territory. The position is also responsible for maximizing sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Act as the single point of contact for Hellmann solutions and service sales in Cross Border Road Freight.
- Aggressively obtain new local customers through sales "hunting" activity, developing relationships, and correctly assessing the prospective account in order to secure business.
- Build customer portfolio in alignment with the needs and capabilities of the Road & Rail Product.
- Act as product matter specialist for teammates in Hellmann sales community.
- Perform all aspects of the sales process, input and update all relevant activities utilizing CRM daily (required).
- Conduct mutually agreed Quarterly Business Reviews with the customer and maintain close/ongoing communication with customer and Hellmann Road Operations to assure expectations are satisfied.
- Report to management regularly on market development and customer trends and activities.
- Additional duties as assigned.
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities related to this role.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
- Bachelor's Degree in business or related field or equivalent combination of education and work experience will be considered in lieu of educational requirement.
- Requires a minimum of 5 years sales in Cross Border Road Freight
- Operations experience with cross border services including general knowledge of customs processes
- Experience with logistics processes, systems and solutions.
- Knowledge of CRM systems a plus, basic PC knowledge along with Microsoft Office applications experience is a minimum.
- Strong written and oral professional communication skills.
- Customer relations experience required.
- Keen attention to detail and strong organizational skills a must.
- Must be an ambitious self-starter who can be flexible in the face of ambiguity.
- Good problem solving and negotiation skills are critical.
- Ability to travel 50% or more and maintain a valid driver's license.
KNOWLEDGE, SKILLS & ATTRIBUTES
- Ability to work independently with minimal supervision
- Resourceful, collaborative attitude and a willingness to learn and try new things
- Ability to adapt and be flexible to a changing customer and business environment and remain professional in communication and demeanor when situations becoming challenging or tense.
- Possess excellent verbal and written communication skills as well as customer service acumen
- Enjoy helping others, act as part of a team, and solve problems/provide solutions
- Possess an acute attention to detail and developed organization skills
- Possess strong time management and prioritization
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet - proficiency with Excel required.
PHYSICAL DEMANDS
- Frequently required to stand, and walk
- Regularly required to sit for extended periods
- Regularly uses arms to reach, hands and fingers for computer and phone use
- Speaking clearly and listening for heavy phone contact
- Requires close-up and computer screen distance vision ability
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics are similar of those of an office setting with various office equipment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.