Field Engineer 4

Great Opportunity for Entry Level Field Technician in Portsmouth, NH

Must have reliable care and auto insurance

Job Details:

Job Title: FIeld Technician/Engineer 4

Fed Ex Pick-up Address: Portsmouth, NH 03801

Average Weekly Mileage: 250-350 per week
Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard mileage

Driving/Non-Driving: Driving

Contract Length: 12 months with opportunity for extension or become a full time employee

Job Description:

As a Field Engineer 4, you will work in a highly directed environment

Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script

You will also perform other non-troubleshooting duties

Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment

Responsibilities:

PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment

Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script

May perform routine installs, moves, adds and changes as part of a directed team, including:

Complex desktop and laptop break fix work

Whole unit replacement

Simple desktop printer fixes

Load software with a script

General Job Information:

Candidate will be taking PC hardware break fix calls at various locations

Must have reliable transportation

Required Skills:

DELL Desktop PC,

Install/Support, Expert

A+ Certification

Screening Requirements:

Must be able to pass drug and background screening

Completed any pretraining required for the role