Family Skills Coach

Weekend/Swing Shift (2:30 pm - 11:00 pm) $500 Sign-On Bonus WE OFFER EXCELLENT BENEFITS: FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insurance Sick leave (1 week paid sick leave immediately upon hire plus regular sick leave accrual and 8 hours of paid sick leave per month) Vacation (Minimum of 2 weeks paid vacation) Discounted health memberships Retirement (Employer contribution - 3% contribution and an additional 3% employer match) FREE Long-Term Disability Insurance FREE Life Insurance 13 Paid Holidays Program Summary Rising Strong serves families who are at risk for separation due to parental substance misuse by providing safe housing, substance misuse treatment, case management, and other supportive wraparound services. By serving whole families, our aim is to reduce trauma in children, decrease the rates of foster care placements, and remove barriers that traditionally prevent parents from succeeding in substance abuse treatment. We walk alongside and support vulnerable families as they seek to change their stories. Job Summary This position models appropriate health and safety standards for all individuals and families. This position coaches, practices, encourages, and empower families in reunification and recovery both short and long term, along with holding participants accountable for following RS policies and expectations, with a focus on managing and triaging the flow of visitors and residents through Rising Strong, administrative and office assistance to the Rising Strong program participants and staff. Job Duties/Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. Spend 60% of time supporting our Administrative Assistant duties at the front desk, which includes: Triage visitors, guests and residents entering the building by monitoring all foot traffic entering the front doors. For families and visitors coming to Rising Strong, conduct a search of all persons/items entering the building following RS Search Procedure Ensure visitors have passed a background check screening. Track & monitor approved visitors via Salesforce or other database systems. Receive and return phone calls and e-mail messages regarding the Rising Strong program from persons seeking services, community partners, and the public. Assists in scheduling meetings, appointments, and events. Including coordination of meeting materials, meeting room set up, setting up phone-in capability etc. Compiles and makes photocopies of documents and forms, prepares documents and forms for Rising Strong staff. Assists Rising Strong leadership with special projects as assigned; assists Family Skills Coaches and staff with Resident tasks, activities and outings. Spend 40% of time supporting the additional Family Skill's coach duties, listed below: Assist residents, as needed, with urgent care issues. Maintain family records, daily log and complete all other necessary documentation. Monitor the building for safety and potential risks to sobriety. Conduct urinalysis testing, as requested by staff leadership Assist residents, as needed, with solving problems and conflict resolution. The goal is creating and identifying processes and routines that can be carried out successfully to life outside the program. Coach families on policies and procedures to ensure that Rising Strong rules are being followed and that families are practicing safe habits. Carry out shift responsibilities to ensure ongoing safety, cleanliness, and smooth operation of facility. Intervene in emotionally charged situations to deescalate conflict. Pay attention and intervene when families are isolating from the community. Maintain a high alert for safety threats for all family members and intervene immediately to remove or reduce the threat. Ensure no families leave the facility without authorization from appropriate staff members. Report any suspicion of drug or alcohol use to the appropriate staff members immediately. Assist in calmly and compassionately responding to relapses with staff leadership, with safety for all parties as the priority. Maintain hygienic and organized supply and storage areas. Assist with leading activities for parents and children. Assist with transporting families as assigned. Answer the phone and take messages. Provide leadership and appropriate response in case of an emergency. When subpoenaed or otherwise called upon, appear in court to testify regarding families' involvement in the program. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Accurately account for time worked according to agency standards. Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor. As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect. Perform as a team member to assure that productivity outcome measures are achieved. Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine. Perform related functions necessary to support the mission and core values of Catholic Charities. Job Qualifications To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job. Education/Experience: to perform this job successfully, an individual must have an associate degree or an equivalent combination of education and experience. Superior organization and communication skills required. At least two years' experience in social services preferred; working with individuals in recovery, the child welfare system, homelessness, residential environments, and/or mental health strongly preferred. Certificates/Licenses: To perform this job successfully, an individual must: Successfully pass background check applicable to position. Valid Washington State Driver's License Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more. Physical Abilities: To perform this job successfully, an individual must be able to: Regularly carry, reach, and stoop/crouch. Frequently sit, stand, walk, lift, pull/push, crawl, talk, hear, taste, or smell. Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation. Attendance: ability to consistently arrive and be able to work as scheduled. Computer/Technical Ability: working knowledge of: Word Processing software & email. Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary. Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population's culture and socioeconomic characteristics. Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions. Language Ability: ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence, effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements. Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature. Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one's work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work. Reasoning Ability: ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations. Workplace Environmental Conditions While performing the essential duties/responsibilities of this job, the employee will be: Client Population may include persons involved in gangs, with substance abuse concerns, homelessness and/or tendencies towards violent behavior . click apply for full job details