Job Title: Facilities Coordinator
Location: Allston, MA
Duration: 6 months contract
Job Description:
In this role, you'll provide the client and the contract customer service and comprehensive administrative services.
Responsibilities:
To be successful in the role, the Contract Support professional must understand the contract scope. Should understand internal and client procedures, processes, and systems; and must operate those to the required standards. Serve as a systems champion to ensure accurate and high quality, high-touch, managing reports; sharing standard processes and innovations; and maintaining billing, handling debt and revenue management to ensure performance within contractual terms.
Experience:
Experience with CMMS systems (ServiceInsight, Service Channel). CMMS Planning, Scheduling and MRO management experience required.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors.
Skills:
CMMS systems (ServiceInsight, Service Channel). CMMS Planning, Scheduling and MRO management experience required.
Education:
High School Diploma/GED required, with 2-4 years of experience in contract management, client care at financial institutions