Experienced Field Service Representative

Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the best attack helicopter in the world, the AH64D/E aircraft in Mesa, Arizona. A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the AH64 D/E helicopter. This position may be located at various global locations. The position will initially start in Mesa, Arizona for training and eventually assignment as dictated by contract requirements. Relocation/assignment benefits to the international location will be provided. Ability to meet international assignment health requirements required. Position Responsibilities: Performs troubleshooting procedures for multiple systems
Provides customer focused technical field support of AH64 aircraft for Boeing's customers on a global scale Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems
Resolves maintenance and operational issues
Interprets technical documents and monitors product performances
Must be able to develop and conduct ad hoc training in an informal/on-the-job training environment
Responds to operational issues by interpreting technical documents to identify, diagnose and resolve issues in support of scheduled and unscheduled maintenance events Collaborates with company organizations to isolate equipment problems not detected by diagnostics and standard documentation
Collects technical data and evaluates maintenance procedures to address potential support issues
Manages field office resources and maintains company presence
Prepares and submits required data using various reporting methods using strong written and oral communication skills
Ability to interface with all levels of customer organizations
Capable of interpreting technical drawings and data to apply knowledge in rectifying aircraft mechanical and electrical issues Familiar with MS office and capable of concise reporting and remote communications Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required This position is expected to be 100% onsite. The selected candidate will be required to work onsite starting in Mesa, Arizona and then onsite at the international assignment. This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Basic Qualifications (Required Skills/Experience): Minimum of 5 years of experience working maintenance for AH-64D or AH-64E aircraft
At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation
Must possess a current US Passport Typical Education/ Experience:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years of related work experience or an equivalent combination of education and experience (e.g. Master+4 years of related work experience, 10 years of related work experience, etc.). Relocation:
Relocation benefits will be provided only to the international assignment. Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This position is for 1st shift. At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $80,750 - $109,250. Applications for this position will be accepted through May 23, 2024. Export Control Requirements: U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.