Executive Director

Job Description

POSITION SUMMARY

The Executive Director of FI Sales is responsible for achieving and exceeding revenue and operating goals for an assigned team through management of all resources. The Executive Director will work with Senior Leadership to set the strategic direction for the team, oversee management of accounts, attainment of revenue quota's and performance goals, and to manage and mentor the sales associates.

This role will also take on a Coaching role for FI Sales. Responsibilities includes gap analysis with a focus on coaching to upskill sales and leadership skills.

KEY DUTIES & RESPONSIBILITIES

Drive strategies to maintain and grow the revenue Meet and exceed the assigned revenue targets

Focus team on meeting KPI's including: solution sales, contract renewals, pipeline management, etc.

Lead and mentor the team on: selling with insights, creating a story or vision for clients that leads to proposing creative omni-channel solutions

Responsible for overall success, and associate understanding, of all phases of the sales process

Participate in key account and new business meetings as needed. Facilitate relationships with key clients

Effectively partner with Strategists, SME's and other support team members to win and secure revenue opportunities

Understand and effectively communicate all portions of the business to all internal and external stakeholders

Ensure appropriate support departments are properly engaged and meeting the needs of the team

Manage and mentor team:Provide strategic insights and support for all Sales Associates.

Mentor Team by supporting their growth, FI and sales expertise, management of accounts and ability to drive new business opportunities

Evaluate employee knowledge and skill gaps to ensure they are receiving any training/upskilling needed

Address performance concerns in a timely and effective manner

Ensure all sales activity for associates is accurately and timely captured and updated in (url removed)

Develop and mentor sales associates toward individual career goals

Implement processes, policies, procedures and strategic initiatives.Support and implement new products, technology and strategies as rolled out to the sales organization

Provide feedback to senior management on industry trends, strategies and challenges

Establish/maintain working relationships with internal personnel

Coaching:Identify skill gaps of leaders and sellers and identify training opportunities.

Work with Sales Enablement and other resources to provide applicable support.

Coach and mentor as needed.