Atlas Marketing is a leading sales consulting firm with experience in leadership development, innovative entrepreneurial ventures, and telecom client management. On our team, you'll be an important part of shaping our customer experience - from setting up new accounts, enrolling customers, answering customer questions and processing sales orders.
Servicing Telecommunication giants with a smile and a handshake is why the customer service division has enjoyed unparalleled growth this year. Campaigns are focused on developing and executing unique, and personable advertising plans designed to create new customer accounts for clients.
Essential Duties and Responsibilities of the Entry Level Customer Service Manager:
- Assist in the organizing of in-person customer engagements to build longevity with our clients customers
- Enroll customers with our clients products and services
- Work with Sales Representatives to increase our clients brand awareness and revenue generation
- Provide leadership to others through example and sharing of knowledge/skill
- Research and analyze competitor marketing and sales materials.
- Responsible for top-level customer service, account explanations, client relations, and customer upgrade options
- Participate in proactive team efforts to achieve departmental and company goals
- Support the marketing work of other team members