Our company is looking for an Entry Level Account Management Trainee who can assist clients with product issues and help to maintain a high customer retention level.
Entry Level Account Manager Responsibilities:
- Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
- Work on special short-term projects to offer customized support for new products or products at end-of-life
- Monitor customer satisfaction levels and develop methods for increasing them
- Assist in creating ways for delivering excellent customer service to irate or problematic customers
Entry Level Account Manager Qualifications:
- High school diploma/GED required (College degree preferred)
- 2+ years experience in a customer service role
- Proficiency with MS Office
- Ability to work well in a team environment
- Strong sense of professionalism and discretion required