Immediate opportunity for Entra ID Experts to join our team working as Customer Engineers (CE s). CE s work with some of the largest, and most sophisticated companies in the world, typically the F1000. They are responsible for customer satisfaction, deployment, adoption, and support of Entra ID services assisting customers in building, deploying, operating, and optimizing complex enterprise environments. CE s are trusted advisors, specialists clients rely upon for guidance, education and adherence for best practices, risk mitigation etc.
ship preferred for this role.
Travel: CE s are home based, delivering services predominately via Microsoft Teams, however, some travel may be required.
Salary Range: $95,000 - $110,000 based on experience
Primary work includes:
- Standard Product Work Shops - Training
- In-Depth Product Reviews - White Board (Chalk Talk) Sessions
- Health Checks / Assessments
- Post Operational Review of Product Implementations
- Product Upgrade / Migration Assessments
- Systems Performance Reviews
- Act as the primary technical contact, providing customer visibility, advanced technical support, and problem resolution for corporate customers, including issues raised to the highest levels of management
Experience you need to excel in the role:
The role requires deep knowledge (300-400 level) in the following technology areas:
- Microsoft Entra ID External Identities, including:
- Microsoft Entra Business to Consumer (B2C) (Required)
- Microsoft Entra Business to Business (B2B) (Required)
- Cross-Tenant Access Settings (Required)
- Microsoft Entra for Customers (Preferred)
- Cross-Tenant Access Synchronization (Preferred)
- Microsoft Entra ID
- Microsoft Entra Connect
- Customer Identity and Access Management (CIAM)
- Identity infrastructure (Microsoft Entra ID)
- Entra ID Security
Entra ID Engineer