Enterprise Engineer IV

Overview

Client is growing rapidly, and we are looking for a Citrix engineer, who is a motivated, self-starter that can assist with our virtual desktop infrastructure. The ideal candidate will be proficient in supporting both physical and virtual end-user desktop environments through innovative solutions. Demonstrates a strong drive to take ownership of issues and see them through to resolution. Possesses a keen awareness of emerging technologies that align within our organization. Proactively identifies opportunities for streamlining processes, adding value, and elevating the overall end-user experience. This position requires being present at our corporate downtown Chicago office three days per week.

Essential Job Functions

" Responsible for the installation, maintenance, configuration, security and integrity of computer operating systems and supporting software

" Will engage in interactive collaboration with personnel at all organizational levels

" Engage with customers by collaborating through phone, email, messaging, and video conferencing for developing innovative ideas.

" Communicate effectively with customers as committed, impressing customers with the ability to deliver resolution or status according to that commitment

" Analyze the experiences of a user and implement solutions that consistently improve user experience

" Write scripts using PowerShell to automate tasks and extract information from the infrastructure

" Build VDI images for general use

" Build VDI images for specific teams and use cases

" Migrate users to new platforms

" Create Documentation for delivery

Knowledge

" Excellent written and verbal communication skills

" Must be an adaptable self-starter and work with minimal supervision

" Must be able to juggle multiple projects and organize time effectively

" Excellent troubleshooting and problem-solving skills

" Must keep up to date on current technology trends

Skills and Abilities

Required:

" Experience working with large-scale infrastructure environments

" Basic understanding of scripting using PowerShell

" Working knowledge of Windows 10 & 11

" Basic understanding of Active Directory, Group Policy Objects, TCP/IP, DNS, Firewalls, etc.)

" Proficient in Microsoft Excel, Word, and PowerPoint

Preferred:

" Experience with Windows management tools such as SCCM and Workspace ONE

" Experience with Service NOW incidents and requests

" Working knowledge of certificate management process

" Experience with tools such as Director, Citrix Studio, and Venafi

" Familiarity with SysTrack or other monitoring tools

Experience

" 5+ years of Citrix Virtual Apps or Desktop experience

" Previous experience in a leadership role is a plus

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.