End User Support Analyst

Jersey City, New Jersey

Pitisci & Associates
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END USER SUPPORT ANALYST - On-site
Jersey City, New Jersey
W2 Contract - (USC/GC)

Our client is looking for an End User Support Analyst which is 100% on-site in Jersey City, New Jersey.

The candidate will provide user support in solving desktop and trading system issues. Some of the responsibilities including but not limited to are:
- Troubleshoot and diagnose desktop issues related to software, hardware and network
- Install, configure and patch desktop software
- Install desktop monitors and workstations
- Serve as a liaison between vendor and users to understand system requirement
- Knowledge in troubleshooting Windows Operating System, Microsoft Office Suite, Internet, GPO, printer
- Basic knowledge in networking (TCP/IP, routing, DHCP, DNS)
- Excellent communication skills and ability to work with people
- Flexible to work in satellite offices and flexible with working hours
- Ability to work independently and ability to prioritize and address critical production problems

Experience/Skills:

Minimum of a B.S. in Computer Science, MIS or related degree and two (2) years of related experience in Windows desktop administration

Date Posted: 13 April 2024
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