Employee Relations Consulant

San Antonio, Texas

Wells Fargo
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About this role:

Wells Fargo is seeking an Employee Relations Consultant in Human Resources as part of the Accommodations team. For additional information on this line of business, refer to the external Careers Site at .

In this role, you will:

  • Engage key partners as needed, including Human Resources/Employee Relations, Healthcare Providers, Disability Administrator, HR Policy and Corporate ER, Corporate Properties, Risk & Insurance Management/Workers' Comp, Employee Assistance, Law department and Leave Management

  • Educating managers and the HR community on the accommodations process and its relation to ADAAA and other federal regulations, state statutes and local ordinances

  • Participate in counseling and assisting in team or management related issues for individuals and all levels of management within a designated functional area

  • Provide front line support in the prevention, investigation, resolution, and referral of employee relations problems

  • Review and analyze issues related to employee relations at all levels of management

  • Communicate, guide, and educate of core or common Employee Relations or Human Resource policies

  • Present recommendations for resolving complex individual issues and exercise independent judgment while leveraging and continuing to develop expertise in the Employee Relations functional area, policies, procedures, and compliance requirements

  • Collaborate and consult with Employee Relations colleagues, internal partners, and managers to provide guidance, coaching, feedback, and recommendations related to employee relations issues

Required Qualifications:

  • 2+ years of Employee Relations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

  • 2+ years of human resources consulting experience

  • Knowledge and understanding of Americans with Disabilities Act (ADA) specifications and practices including specific experience related to employee accommodations

  • Experience conflict resolution and management.

  • Experience with project management skills

  • Ability to exercise independent judgment to identify and resolve problems

  • Ability to interact with a diverse team

  • Excellent verbal, written, and interpersonal communication skills

  • Solid critical thinking and decision making skills

  • Solid negotiation skills

  • Strong collaboration and partnering skills

  • Strong organizational, multi-tasking, and prioritizing skills

  • Senior Professional Human Resource Professional Certification (SPHR) Knowledge and understanding of disability management, return-to-work strategies, ADAAA and related state and local statutes

  • Knowledge and understanding of workforce policies, employee relations, FMLA, Workers' Compensation, and/or ergonomics

  • Certified Professional in Disability Management (CPDM)

Job Expectations:

  • This position will require onsite presence in a hybrid arrangement at one of the listed locations. Charlotte, NC; Phoenix, AZ; Minneapolis, MN; San Antonio, TX; Dallas, TX and West Des Moines, IA

Posting End Date:

16 Apr 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.


Req Number: R-359658-5

Updated: Web Apr :00:00 UTC 2024

Location: SAN ANTONIO,Texas

Date Posted: 14 April 2024
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