Drain Technician

Berlin, Maryland

Seaside Plumbing, Inc.
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Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why Choose Seaside?
  • Competitive pay - starting at 25-30/hour
  • Medical Insurance -we pay 100% for your insurance premiums for health, dental, vision & life insurance
  • Work life balance - paid vacations, sick pay, holiday pay, and NO EMERGENCY ON CALL
  • 401k Plan with a 4% match.
  • Company supplied vehicle , take it home at night, new and safe, super-cool company truck.
  • State of the art tools, parts and supplies.
  • Paid Training
  • Bonuses tied to performance.

Our Core Values
  • SERVICE - Leave every person or situation better than how you found them, give more than you receive
  • EMPATHY - Make people feel seen and heard
  • AUTHENTICITY - Talk TO people, not about them
  • SELF GROWTH - Embrace discomfort, it's an opportunity. Take charge of your own learning and opportunity - no excuses and no blame.
  • INTEGRITY - I do what I say I will, we are only as good as our word
  • DISCIPLINE - Continuous improvement is always better than delayed perfection, no excuses
  • ETHICS - Do the right thing even when no one is watching

The Big Task

You will camera, diagnose and repair residential drain systems and lead customers to informed and confident buying decisions. This unique role combines technical expertise in sewer camera inspection and diagnostics with sales responsibilities for recommending repair and replacement services. The ideal candidate will have a strong background in drains or a related field, excellent communication skills, and a proactive attitude.

Responsibilities
  • Complete all drain cleaning, jetting and cable work related to in-home, service calls.
  • Actively engage with clients during sewer camera inspections to identify potential repair or replacement needs.
  • Provide camera service for main line stoppages
  • Know how to establish customer rapport to provide the right products and services.
  • Educate and assist customers on the importance of sewer repair and replacement.
  • Explain reasons for blockage and illustrate how you will resolve the issue.
  • Understand your service criteria and hold yourself accountable for exceeding goals.
  • Show yourself as professional and knowledgeable to win new referrals and repeat business.
  • Work along side customer service and dispatch to ensure overall success of the business.
  • Protect drain cleaning and camera equipment and keep a well inventoried truck.
  • Participate actively in all training exercises, morning meetings, trade shows and retreats.
  • Train and mentor apprentices to ensure quick, accurate repairs.
  • Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
  • Occasional 12-8 and Saturday shifts will be required, but scheduled in advance

Requirements:
  • Proven experience in plumbing, sewer inspection, or a related field.
  • Proficiency in operating sewer camera equipment and diagnostic tools.
  • Excellent problem-solving abilities and attention to detail.
  • Self-motivated and able to work independently as well as part of a team.
  • Valid driver's license and clean driving record.
  • Clean background check

If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Seaside Plumbing by visiting . When you're ready, please apply.

Equal Opportunity Employer
Date Posted: 16 May 2024
Job Expired - Click here to search for similar jobs