District Manager

Job Description

Reporting to the Regional Vice President, the District Manager is responsible for 12 store locations. The primary expectation of the District Manager is to ensure the safety of our teammates and guests while achieving sales and profit budgets for each location they supervise. Other responsibilities include SOX Compliance, labor management, hiring, training, counseling, developing store managers, and retention.

Responsibilities:

Lead assigned area in overall operations to drive sales and maximize profit via the store managers and teammates.

Support company initiatives to achieve vision, mission, and values to be America's leading automotive tire-service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires.

Assess skills of store managers, monitor performance, and set performance goals to deliver on company initiatives.

Manage budget and capital expenses to maximize profit potential and drive P&L health within assigned area.

Ensure assigned locations are appropriately staffed with the necessary skills in accordance with company labor management standards and demand to drive sales and profitability.

Engage, train, develop and lead Store Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes during regular touchpoints with stores.

Conduct and document regularly scheduled store visits which includes tracking action items, maintenance of equipment, appearance standards, labor management and communicating follow-up expectations to the Store Manager and plans for improvement.

Conduct quarterly cycle counts in stores in additional to annual inventories of stores in assigned area.

Ensure all locations are adhering to company policies, including safety, security, and compliance standards throughout assigned area to provide a safe working environment.

Communicate effectively and professionally with Store Support Center teammates, business partners and attend regional and company led meetings as required.

Closely monitor customer satisfaction and resolve customer service concerns as they arise.

Drive strategic partnerships with third parties within the assigned area and train Store Managers on strategic partnership related duties.

Develop others including yourself and improve teammate retention.

Conduct regularly scheduled store meetings with direct reports to recognize accomplishments and communicate company directives.

Maintain knowledge of local market competitors, automotive industry, and new developments.

Complete all Monro required training with the guidelines and timing provided.

Perform other duties as assigned.