Dispatch Scheduler Rep

Dispatch Scheduler Rep requires: & Must possess good decision-making skills, be very organized and detail oriented. & Must have excellent oral and written communication. & Ability to use discretion. & Problem Solving and ability to escalate matters when needed. & Data analysis and interpretation skills. & Speed and accuracy with attention to detail. & Dispatching and scheduling. Dispatch Scheduler Rep duties: & Schedule service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. & Support warehouse and/or other office functions. & Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity. & Create work orders, providing status to customer and following up with technicians. & Confirm work order is completed and/or closed by reviewing all notes and following up on pending items. & Complete contract paperwork and QC paperwork. & Schedule sub-contractor work. & Work with technicians to ensure all paperwork is completed properly within the designated time. & Maintain appointment schedules.