Director Visa Consulting & Analytics

Job Description

Company Description

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa Consulting & Analytics (VCA) is a global team specializing in strategy, data science, marketing, operations, risk, and digital consulting, with decades of experience in the payments industry. We offer tailored consulting services, digital solutions and data-driven strategies to enhance our clients' business objectives, performance and ROI. Our US Consulting Practice applies deep industry expertise to help clients improve profitability, strategic growth, customer experience, digital payments and risk management.

Job Description

The VCA team is looking for a seasoned leader to join our consulting and analytics organization to grow and deliver the strategy, team and financials for Visa's North America Digital Partners + Fintech segment. The potential candidate will be responsible for selling, delivering and implementing high value consulting projects and solutions with this diverse and growing set of clients. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

Potential engagements will include payments strategy, benchmarking analysis, product development and launch, customer life cycle analytics (acquisition, engagement, retention), audience creation and personalization, loyalty optimization, propensity modeling and geospatial insights to name a few.

Specific responsibilities include:

Proactively engage Visa leaders in regular strategy & planning discussions, as well as identify, cultivate and manage a pipeline of work with North America Digital Partners and Fintech clients

Act as an owner in selling, scoping and delivering client engagements in partnership with your immediate team and Visa partners

Partner with the Account Team to identify engagement opportunities, while simultaneously becoming a trusted ally key contributor to nurturing and enhancing the client relationship

Manage, lead and develop a team of Managers and Analysts

Lead consulting initiatives, managing cross-functional project teams and delivering upon engagement commitments

Develop frameworks, approaches and recommendations that effectively address the most impactful opportunities and challenges of our clients

Collaborate with peers in other functional areas (e.g., data science, product, marketing, sales, risk) and across global and regional teams to execute projects

Build solutions, as well as produce actionable data-driven insights, analyses and recommendations that will improve client performance, boost growth, improve customer engagement and provide strategic guidance for client priorities

Ability to think critically about, effectively manipulate, and analyze large data sets (industry and Visa) to determine meanings, insights and recommendations for clients (including effective collaboration with data science teams) helping them achieve strategic objectives.

Understand industry dynamics, fintech business models, product offerings and demonstrate knowledge of clients' core businesses and competitive differentiation

Create payments insights, as well as build scalable solutions, toolkits and best practice assets that can be applied across the broader VCA practice

Incumbents applying for the role should be self-motivated, highly accountable and energized, detail-oriented individuals. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is a people leader role, reporting into a Senior Director within VCA.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.