Director of School Operations

Job Description

Reporting to the School Leader and accountable to the Director of Campus Operations, the Director of School Operations (DSO) is a senior, school based leadership role that oversees all finance and operations functions necessary to run a high-performing school. This includes budgeting, purchasing, facilities, food service, transportation, technology, student data, regulatory compliance, and academic operations support. The DSO serves as a key member of the school's leadership team, ensures that the school's operations meet high standards of operational excellence, and enables instructional leaders and staff to focus on driving strong student achievement outcomes.

Position Responsibilities

School Operations Leadership and Operations Team Management

In partnership with the School Leader and the region, develops the school wide operations vision that supports and operationalizes the academic and cultural vision of the school

Plays a leadership role in the school's strategic and annual planning and budgeting process

Assists in hiring, managing, coaching, and developing the school operations team members and holds them accountable to goals and outcomes

Serves as the primary point of contact for the regional Shared Service Team responding to requests and collaborating with teammates across the region to build scalable, region-wide systems, policies, and procedures

Finance and Purchasing

Manages the school purchasing process by establishing clear systems for staff to request items, placing orders with vendors, tracking delivery, and coding and submitting purchase orders, invoices, reimbursement requests; approves school purchases under a specific financial threshold

Serves as the first school based point of contact regarding finance and works with regional finance teams to ensure financial compliance and reporting

Facilities and Maintenance

Oversees most facilities issues, including maintenance, aesthetics, shared space agreements, and campus safety

Regularly conducts facilities walkthroughs and liaises with custodial staff/vendors to ensure that the facility looks the best it can

Student and Family Services

Serves as the eyes and ears of the school to ensure that all school operations run seamlessly each and every day, proactively problem solving and developing systems where needed

Oversees all aspects of food service, including quality, managing staff/vendors, meal tracking compliance, and meal delivery

Oversees all aspects of transportation including arrival and dismissal procedures, and setting and managing staff duty schedules

Owns logistics of communications through parent letters, weekly staff notes, surveys, and newsletters

Owns all logistics of all off-site field trips and all on-site special events

Technology & Equipment

Ensures that students and staff have access to needed technology and works with the Tech Team to plan technology related enhancements

Leads the school opening each year to ensure that doors are ready to open by ordering furniture, equipment, instructional supplies, and ensuring that student services are ready to go

Student Information, Testing, and Academic Operations Support

Works with the Principal or Assistant Principal to manage the logistical elements of all major student assessments

Manages logistics of report cards/progress reports/transcripts

Student Recruitment & Enrollment

Works with the student recruitment team to ensure that the school begins the academic year with full classes and actively recruits to fill open seats

Supports the student recruitment team in ensuring that parent information sessions, school tours, and the lottery and enrollment processes are tightly planned and executed

General

Believe deeply in our school's vision, mission, and values, and enjoy educating children

Honor families and the community as assets, developing partnerships and open communication through Family Nights, Open Houses, Community Service events, and Family-Teacher conferences

Adhere to school policies, procedures, and deadlines

Perform clerical duties, as required, relating to textbooks, instructional supplies, student record keeping, etc.

Lead school wide initiatives and serve on committees as needed

Model professionalism through attire and actions