Job Description
Overview We currently have an opening for a
Director of Sales & Catering at the
OKANA Resort & Indoor Waterpark. The ideal candidate will lead and manage the Sales team ensuring a high level of professionalism, guest service and profitability. Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, target business in assigned market segment and meet and exceed sales goals for rate, occupancy, and revenue. Consistently perform our standards of service, interact with guests, clients and all hotel team members in a professional manner and have a Yes I Can" attitude.
Responsibilities - Stays abreast of industry trends that the hotel can capitalize on.
- Execute sales activities to achieve budgeted goals.
- Research, analyze, and monitor financial, technological, and demographic factors in order to capitalize on market opportunities and to establish a leadership position in the market.
- Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis.
- Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories.
- Assist in the annual budgeting plan.
- Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients' needs.
- Enhance the hotel s community image by actively participating in associations, events, clubs, and boards.
- Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership any necessary actions.
- Select, train, supervise and monitor performance of Catering staff in the proper preparation of Banquet menus, memos, and files. Organize and conduct staff meetings to coordinate successful functions.
- Tour and inspect banquet and meeting space on a daily basis, report necessary repairs.
- Schedule and assigns in detail, specific duties to all employees under supervision for the efficient operation of the Catering Department, coverage of functions in accordance with productivity standards.
- Solicit new accounts and review previous Banquet files to generate business. Oversee service of group functions once they are in house.
- Negotiate, Prepare and write contracts
- Interact with clients to determine needs and direct staff accordingly. Respond to telephone and walk-in inquiries of potential guests
- Performs other duties as requested, such as attending outside V.I.P. parties and social events.
- Attend menu, staff, and other Hotel meetings.
- 30% travel required
Responsibilities- At least 5 years minimum previous experience as a sales leader or Director of Sales/Catering for a large group/catering hotel or resort.
- Pre-opening experience is required.
- Must be able to use all aspects of Microsoft Office
- Previous experience with programs strongly preferred (Marsha, MarRFP, SFAWeb, One Yield, Delphi, Excel, Opera etc.)
- A 4-year college degree.
- An innovative thinker and proven hospitality sales leader who has exceeded sales goals in current or previous roles.
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