Director of Quality/Patient Safety

Develops and implements departmental goals, plans, and standards consistent with the clinical,
administrative, legal, and ethical requirements/objectives of the organization.
Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.
Creates and fosters an environment that encourages professional growth.
Integrates evidence-based practices into operations and clinical protocols.

Minimum Education
Bachelor's Degree in Nursing (BSN) required.
Master's Degree in Nursing (MSN) preferred.

Minimum Work Experience
Knowledge of Joint Commission standards with a minimum of five (5) to seven (7) years of experience in a clinical or administrative management role.

Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Skills
Certifications:
AHA Basic Life Support (BLS)
Required Licenses
North Carolina, United States Registered Nurse
Licensed in the State of North Carolina or a Compact State

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran