Director of Patient Care Services

Responsible for the direction, leadership, and support of operational, financial, programmatic, continuous improvement and personnel activities for inpatient care provided at Henry Ford Health. Responsible for directing patient flow and care coordination through optimizing day-to-day operations, budgeting, financial management, and human resource management. Areas of direct oversight and responsibility include intensive care and progressive care inpatient nursing, nursing assistants, unit secretaries, and includes establishing, meeting and continuously monitoring goals and objectives for areas of responsibility while maintaining alignment with system strategic goals and objectives. Works closely with a variety of stakeholders, coordinating the activities of patient flow throughout a patient's stay and discharge to home or other outside facility. Provides coaching (e.g. teaching, leading and mentoring team members in continuous process improvement) and interacting with physicians, mid-level providers, team members, patients and family members, and other leaders at Henry Ford Health to identify and support improvement efforts toward performance excellence. Serves as the programmatic and operational leader for inpatient care and works closely with other leaders. EDUCATION/EXPERIENCE REQUIRED: Bachelor of Science Degree in Nursing or completion of other formal nursing education necessary to obtain/maintain an advanced practice nursing Michigan license (Mid-wife, CRNA, CNS or Nurse Practitioner) is required. Master's Degree in Nursing, Business, Health Management or other related field preferred. Minimum of 3-5 years of experience in leadership role of patient care unit or related department. Excellent written and verbal communication skills. Strong interpersonal skills that provide coaching and facilitation expertise. Excellent problem-solving skills. Demonstrates innovative, creative leadership styles. Minimum 2 years of experience in practice area. Demonstrated project management experience. CERTIFICATIONS/LICENSURES REQUIRED: Current licensure in the State of Michigan Additional Information Organization: Henry Ford Wyandotte Hospital