We are seeking a Director of Operations, Wealth Services and Retirement Plan Services with a deep background in the Financial Services industry to join our team. This is a hybrid role working 2 days a week out of the Deerfield office.
This role reports to the Chief Operating Officer, Wealth Services and Retirement Plan Services. The ideal candidate is highly collaborative, a strong strategic thinker and able to effectively manage multiple priorities with positive results.
- Lead major or multiple projects with significant scope, complexity and impact in an ever-changing environment
- Collaborate with practice leaders and other functional areas to accomplish objectives
- Seek opportunities and solicit feedback to identify inefficiencies and process improvement opportunities and work with the management team to implement
- Perform periodic reporting on work progress, project completions and additional ad-hoc reporting as required
- Foster a culture of continuous improvement, focusing on service, consistency, ownership, accountability and follow up as well as compliance with firm policies and procedures
- Take a proactive approach to self-development; identify opportunities for growth, improvement, and enhancement
- Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes.
- Communicate effectively, both orally and in writing
- Strong conflict resolution and negotiation skills
- Work independently as well as collaboratively within a team environment
- Establish and maintain effective working relationships at all levels of the organization, including negotiating resources
- Coach and support team members to help them meet individual and departmental goals
- Perform other duties as assigned
Requirements
- Undergraduate college degree required
- 5 or more years of experience in financial services, preferably in investment-related roles, with a focus on RIA and Broker Dealer business
- Managerial / Leadership experience, preferably in a high volume, service-focused environment
- FINRA Series 7, 24 and 66 licenses required
Qualifications
- High understanding of investment concepts, financial markets and products, and practices and procedures used in the securities industry
- Strong technical knowledge of key custodial processes such as money movement, new client onboarding, and account maintenance. Direct experience with Fidelity and Schwab platforms preferred
We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.