Director of Operations

We are looking for a professional food and beverage director to be responsible for managing all operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. This role demands someone with proven skills in project planning, knowledge of current food trends, cocktails, beer and overall enthusiastic individual who is passionate in creating a successful business.

To be considered for this role, you should be legally authorized to work in a bar where alcoholic beverages are served and consumed. You should also be available to work in shifts, including mornings, evenings, weekends and public holidays (Blackout Dates for no time off requests may include, but are not limited to: St. Patrick's Day weekend, Memorial Day Weekend, Labor Day Weekend, New Years Eve)

Responsibilities

Preserve excellent levels of internal and external customer service

Identify customers needs and respond proactively to all of their concerns

Establish targets, KPI's, schedules, policies and procedures

Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

Comply with all health and safety regulations

Report on management regarding sales results and productivity

Requirements

Project planning

Minimum 5 years of training management experience

Advanced financial understanding and accountability

PNL input experience preferred

Product ordering and inventory management preferred

Strong sense of urgency and attention to detail

Hospitality and community engagement

Multi - Unit experience is a plus

New restaurant opening

Upserve/ Breadcrumbs P.O.S. knowledge a plus

Qualifications

At least 21 years of age

Basic computer skills

Written and verbal comprehension

Must have open availability and be willing to work nights and weekends until as late as 5 a.m.

Proven food and beverage management experience

Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

Ability to spot and resolve problems efficiently

Mastery in delegating multiple tasks

Communication and leadership skills

Up to date with food and beverages trends and best practices

Ability to manage personnel and meet financial targets

Guest-oriented and service-minded

Benefits

Offering a rich insurance package (Medical, Dental, Vision, Life), bonus potential, venue discounts, and competitive pay, 100K+ base salary.