Director of Operations

Job Description

The Director of Operations is a school-based leadership role that oversees all finance and operations functions necessary to run a high-performing school. This includes budgeting, purchasing, facilities, food services, transportation, technology, medical/health services, school safety, student recruitment, student data, regulatory compliance, human resource support, and academic operations support. The Director of Operations serves as a key member of the School Leadership Team, ensuring that campus operations meet high standards of operational excellence, and enables instructional leaders and staff to focus on driving strong student achievement outcomes.

Job Responsibilities:

School Operations Leadership & Operations Team Management

Serves as the eyes and ears of the campus to ensure that all school operations run seamlessly every day, proactively problem solving and developing systems where needed

In partnership with the Principal and the region, implements the campus-wide operation's vision that supports and operationalizes the academic and cultural vision of the schools

Plays a leadership role in developing the school's strategic annual plan and budget, and facilitates campus-wide operations planning

Hires, manages, coaches, and develops school operations team members

Holds the school operations team and vendors accountable to goals and outcomes

Serves as the primary point of contact for the Regional Shared Service Team, responding to requests and collaborating with teammates across the region to build scalable, region-wide systems, policies, and procedures

Serves as school leader in the absence of the Principal and during coverage of athletic events or other extracurricular activities

Finance & Purchasing

Works closely with the Principal to develop the school's annual budget and actively manages the school budget throughout the year

Manages the campus purchasing process by establishing clear systems for staff to request items, placing orders with vendors, tracking delivery, and coding and submitting purchase orders, invoices, and reimbursement requests; approves school purchases under a specific financial threshold

Serves as the first school-based point of contact regarding finance and works with the regional Finance team to ensure financial compliance and reporting

Manages Title I budget and compliance

Facilities and Maintenance

Oversees most facilities issues, including maintenance, managing staff/vendors, aesthetics, shared space agreements, and campus safety

Regularly conducts facilities walkthroughs and liaises with custodial staff/vendors to ensure that the facility looks clean, professional, warm, and inviting

Ensures that the main office is neat, organized, welcoming, and has all important parent-facing materials

Student & Family Services (School Ops, Communications, Field Lessons/Events)

Oversees food service administration, setting and managing meal schedules, staff duty schedules, and student transitions for all meals

Oversees transportation, including campus arrival and dismissal procedures, setting and managing staff duty schedules for arrival and dismissal

Owns logistics of communications and external relations through parent letters, weekly staff notes, and surveys; serves as campus liaison with regional shared service staff

Owns all logistics (e.g. transportation, lodging, meals, staffing plan, etc.) of all off-site field lessons and all on-site special events (Report Card Nights, Performances, Graduation, staff celebrations, etc.)

Serves as the point person for hosting visitors on school tours

Technology & Equipment

Ensures that students and staff have access to needed technology and works with the regional Technology Team to plan technology related enhancements

Leads the campus opening/start-up process each year to ensure that doors are ready to open by ordering furniture, equipment, and instructional supplies are ready to go

Manages the school's supply and asset inventory (e.g. computers, textbooks)

Student Recruitment, Information, Testing, and Academic Operations Support

Manages systems for and maintains accurate student data and information in compliance with federal, state, regional, and campus expectations

Led student assessment process, working closely with the Assistant Principal to fully manage the logistical elements of all major student assessments

Manages logistics of report cards/progress reports/transcripts

In collaboration with the regional shared service team, develops and manages student recruitment strategy to ensure that the school begins the academic year with full classes and actively recruits to fill open seats

Ensures that parent info sessions, school tours, and the lottery and enrollment process are tightly planned and executed

Risk Management, Compliance, and HR Administration

Ensure that the school is prepared for emergencies by conducting all drills and training staff on emergency plans

Partners with regional Talent Team on the new hire process (e.g. interviews, new hire offer letters, onboarding)

Ensures all visitors and personnel interacting with students have appropriate background checks on file; and schools comply with all areas of legal compliance (e.g. HR, FERPA, etc.)

Completes the exit form for terminating employees and partners with the regional Talent Team on any action items surrounding the exit logistics

Reviews time-off data provided by the Talent Team to ensure accuracy and assess leave trends

Partners with the regional Talent Team to communicate leave needs and critical dates, and assists in the facilitation of employee leaves