Director of Emergency Service

San Antonio, Texas

TalentBurst, Inc.
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Director, Emergency Services

San Antonio, TX

SHIFT: Full time Days (rotating weekends)

13 Bed ER

65-70 Patients daily

High Acuity

Must be able to handle pressure and a fast pace unit

Must be able to hold staff accountable

Must have a BSN

Will report to the CNO

Must be clinically competent to assist staff

Must be comfortable being in a smaller facility and wearing multiple hats

Have seen an uptick in their behavioral health population

Has seen an increase in their hold times

85-90% capacity daily

Compensation: 15% annual incentive bonus.

Job Summary

The Director Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.

Job Responsibilities

Service

" Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.

" Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.

" Advances the patient experience agenda in the Emergency Department.

People

" Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.

" Adheres to all Human Resource policies.

" Effectively communicates departmental, organization and industry information to staff.

" Facilitates evidence based employee engagement practices.

" Effectively builds strong relationships, networks to deliver upon organizational, and department goals.

" Participate in employee and patient rounding and identifies and mentors potential future leaders

Quality

" Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.

" Develops, implements, and evaluates an ongoing emergency services program, which assures quality patient care consistent with the Hospital mission.

" Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.

" Oversees a PI program that consistently monitors and evaluates critical aspects of care.

" Is responsible for department's operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.

" Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.

Finance

" Seeks new program strategies and/or program enhancements which would expand patient services.

" Develops, prioritizes and defends a capital equipment requests.

" Is responsible for the fiscal management of department; assures proper utilization of organization's financial resources.

Growth

" Advances the growth agenda for emergency services.

Community

" Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.

" Develops and builds strategic external networks.

Qualifications

" Bachelor's degree Nursing required

" Master's degree MHA, MSN, MBA, or related field preferred

" 3+ years of experience in emergency services required

" 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

" Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required

" Advanced Cardiac Life Support (ACLS) required

" Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required

" Basic Life Support (BLS) required

Knowledge, Skills, Abilities, Behaviors:

Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred

Date Posted: 20 May 2024
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