Director Project Management

Job Description

You will be an account team's production lead the delivery of high-quality deliverables that power client satisfaction, meet our requirements, and balance client and agency economics.

As the Director of Project Management, you will lead a multi-skill (i.e. online and offline) team of project managers. You will oversee project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports. You'll report to the Senior Vice President, Project Management.

This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.

Knowledge

PM Approach: Ensures that the project management team utilizes a flexible project management approach

PM Technical Skills: Leads large teams to bring complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be

Talent Selection: Demonstrates the ability to hire and retain capable people while cultivating diversity and career development

SOWs: Accountable for the accuracy of all team SOWs

Agency process: Develops important operational tools (i.e. team or brand specific processes)

Grow Talent: Grow mid-level producer talent; handle performance issues

Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects

Strategy

Resource allocation: Review all projects across account to resolve resource and skill requirements; guide resource allocation management; ensure the right resources are cast to the need

Project Plans: Accountable for account-level master project plan creation and management.

Process improvement: See opportunities to adjust processes for efficiencies

Quality Control: Structures and leads project status reviews; lead cross-team post-mortem sessions

Advising: Partners with account/ marketing team to provide directly to client(s) to manage expectations

Risk Management: Leads large teams to manage risk mitigation plans

Tactics and Execution

Agency Cost Management: Vigilantly seeks to improve both agency services and internal resources

Management: Responsible for the career development of others

Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks

Vendors: Point of escalation for vendor management concerns

Scope Definition: Scopes and estimates complex, multi-channel engagements

Client Relationship

Relationship: Client-facing lead on issues related to production and project management

Client knowledge: Understands the client's business and plans projects accordingly

Accountability: Own vendor/partner relationships

Problem Solving: Difficult or complex production discussions with client and facilitate resolution

New Business: Production lead on new business pitches; identify upsell opportunities