Why Northwest Lineman College?
Northwest Lineman College is an award-winning institution, providing educational services for the power industry. NLC has been setting an exceptional standard of training for pre-apprentice, apprentice, and journey-level linework since 1993. We are an employer that brings innovation and vision and genuinely cares about the happiness of our people. Our work is fast-paced, fun, and challenging - always hiring for drive, determination, and grit. We are passionate about training because we change lives and improve safety and highly value our customers, pushing ourselves to excellence and making work fun.
Generous Employee Benefits Package
Northwest Lineman College is proud to offer a generous total rewards package to all full-time employees. This includes benefits such as medical insurance options, Dental, Vision, ST/LT Disability, Voluntary Life and Critical Illness options. In addition to the standard benefit options, employees are eligible for the Employee Assistance, Wellness, and Take Good Care Programs as well as a robust Paid Time Off plan that includes 8 paid holidays, 2 floating holidays and hefty accrual rates. But wait, there's more. Additional benefits include 401k savings plan with match options, tuition reimbursement, annual reimbursements of membership dues for Costco & Sam's Club, clothing allowance, and extended employee discounts. Be sure to check out the details of our total rewards package on our company careers page.
Overview
The Director, Campus Operations will drive the execution of strategy and the operational direction of the department under the direction of the Campus President. This position ensures the sound balance between education and business, and will lead by example, modeling the NLC Mission, Vision, and Core Values in all interactions with students, customers, and staff. The Director of Campus Operations will set high standards of educational and operational excellence, inspiring others through clarity of purpose, optimum use of teams, technology, equipment, and facilities, and most importantly - dedication to the growth and fulfillment of every student.
FULL ON-SITE POSITION
UP TO 25% TRAVEL REQUIREMENT WITH THIS ROLE
In this position you will have the opportunity to:
- Drive the execution of strategies established by executive leadership and influence business and education decisions that affect the campus and implements goals and objectives.
- Create processes and accountabilities that guarantee the student administrative experience is efficient, timely, and clear, and that training schedules are optimized to enhance student experience and outcomes.
- Be accountable for campus KPIs, to include graduation rates, employment verifications, attrition, and other education and business metrics.
- Lead the Campus Operations team, driving excellence in the daily operations including scheduling, student experience, customer service and campus events.
- Lead the Facilities team to benchmark levels to include equipment readiness and maintenance, material and inventory management, and facility cleanliness.
- Drive process improvement in all areas of campus operations by leveraging talent, tools, and technology.
- Promote NLC by building strong relationships/ partnerships with regional utilities and construction companies, trade organizations and associations, and local governments.
- Advocate commitment of campus staff to provide the highest level of student value by understanding who the student is and what they need - NLC exists because of the student.
Required Education & Experience:
- Bachelor's degree in Business, Education, or a related field, or an additional five (5) years' relevant experience in lieu of degree
- Minimum of five (5) years' management experience with operational and fiscal responsibilities, or any equivalent combination of related education and experience
Preferred