Director

Job Description: Reporting to the Senior Director of Academic Technology Facilities, the Director of Lab Operations is responsible for the planning, management, and oversight of all technology lab and technology classroom operations. The Director provides leadership for the department, including resource and technology support planning and allocation, evaluating and improving processes, budget forecast and development, and infrastructure and technology development. They also provide leadership for the department staff, directly supervising 4 managers with a department team of 7-8 FT and PT staff and about 50 student employees. The Director works with the Senior Director of ATF and Chief Engineer on technical maintenance duties and upgrade installations. The 24 technology classrooms and labs are in operation 8-16 hours per day, seven days per week and serve thousands of music technology students, faculty, visiting artists, events, major residencies, special programs, college service and community outreach projects. ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: Recruits, hires, supervises and leads 3 Lab Managers and 1 Equipment Manager Responsible for the functional integrity (technical and physical), organization and general appearance of technology classrooms and labs, office/work spaces and storage areas. Coordinates with the Senior Director of Academic Technology Facility, Chief Engineer and Associate Chief Engineer of Academic Technical Maintenance the design, planning, budgeting and implementation of physical and technical upgrades. Responsible for day to day operations including; maintenance, functionality, access, safety, and security of all technology lab facilities. Manage and track technology lab equipment inventory. Interface with the Property Control Coordinator. Manage communications between Studio Support, Booking, Studio Maintenance, Studio Assistants and Computer Support to ensure an effective and immediate flow of information as it pertains to Lab Operations. Collaborates with Department Chairs to support curricular needs and projects. Coordinate with Senior Director, Academic Technology Facilities, Senior Chief Engineer/Senior Director of Academic Technical Maintenance and appropriate TTS staff in the design, planning, budgeting and implementation of physical and technical upgrades to lab facilities prior to each semester break. Designs, creates and modifies fair and effective policies and protocols to ensure the smooth operation of the department. Enforces regulations and policies pertaining to the proper use of facilities. Management of Fiscal Year purchases, operating budget and facility improvement projects from inception to round up of final budget process. Assists the Senior Director with producing and implementing policies and regulations at the divisional level. Management of Fiscal Year purchases, operating budget and facility improvement projects from inception to round up of final budget process. Manages budgets for full/part time staff and student employees. Responsible for providing staff and technical equipment resources for all special events within the Academic Technology division as well as events or recording sessions requested by external departments college wide. Ensures Lab Operations Staff is up to date with current technology and implementations, engineering support and troubleshooting protocols. Coordinate with TTS to produce and maintain continuity of training materials for all labs and related facilities. Directs the department's communication strategy (newsletter, social media, internal communications) to keep stakeholders up to date on studio and technology upgrades, facility, policy, and training information, and to promote events such as visiting artists, faculty search and tech seminars. Mediates conflicts between staff, faculty and students. Coordinates facility tour requests, delegates to appropriate staff. Works with the Public Safety to ensure the security of Academic Technology facilities, the assigning and distribution of card-reader access, and keys to facilities, cabinets, and storage spaces. Other duties as assigned. MINIMUM JOB QUALIFICATIONS: Minimum 7 years of directly related, music technology background. BA degree in music technology or commensurate professional experience. Strong leadership, planning, organizational, and project management skills KNOWLEDGE AND SKILLS REQUIRED: Strong project management skills - ability to manage multiple tasks on a daily basis while simultaneously planning, coordinating and following through on many long-term projects. Excellent interpersonal and communication skills - ability to communicate effectively and interact with various personalities and work styles Ability to work independently In-depth knowledge of music technology and complex music technology environments. Expertise in various music technology areas: DAWs, plugins and virtual instruments, notation software, synthesis, controllers Solid understanding of analog and digital audio signal flow concepts and basic audio engineering concepts including cabling and soldering, MIDI technologies and hardware. Strong understanding of Mac OSX, iOS, Windows, word processing software, web/ internet technologies, spreadsheets, FileMaker, Colleague etc. Expertise in managing, scheduling and leading a staff of technical employees. Detail oriented organizational approach to problem solving required. Understanding of audio signal flow and basic audio engineering concepts. A broad understanding of analog and digital audio hardware (Control surfaces, patch-bays, patch panels, headphone amps, etc.) Experience in a college setting as it pertains to music technology is preferable. SUPERVISORY RESPONSIBILITIES: Direct reports: 3 LabManagers, 1 Equipment Manager Indirect reports: 4 Lab Monitors, 3-4 Equipment Room Specialists, and 45 - 50 Student Employees This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at or call . Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area. Currently enrolled Berklee students are not permitted to apply for staff or faculty positions. Employee Type: Staff