Director

Job Number
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY

Marriott has an exciting opportunity for a Director on the Corporate Systems team within the ESG domain. This role is part of a team owning technology and supporting Marriott's critical enterprise applications.

This is an exciting opportunity for a results-driven, leader to own and lead technologies that collect data, measure, and report on environmental, social and governance impact through solutions focused on accounting for climate change footprints (e.g., carbon accounting with additional impact areas like waste, water, and overall compliance planned for the future). In this role you will act as an ESG technology product owner and design technology solutions to accelerate delivery of ESG reporting requirements. Working with our global Environmental, Social and Governance ("ESG") team, finance personnel, and technology partners, you will have an amazing opportunity to elevate the way Marriott's Corporate Systems team delivers world-class solutions that leverage Salesforce Net Zero Cloud and a wide variety of enterprise platforms and technologies combined with ESG subject matter expertise.

if you are passionate about accelerating the transition to a low-carbon economy in balance with environmental constraints; you are the Salesforce subject matter expert, focused on designing and ensuring delivery of complex Salesforce solutions for and with our ESG partners; you are a self-driven individual with a "get it done" attitude and a passion to solve complex business and technology problems, then this role is for you.

CANDIDATE PROFILE

Education and Experience

Required Qualifications:
•   8+ years of experience with Salesforce.
•   Expert level understanding of the Salesforce product suite, specifically Net Zero Cloud, but ideally including Sales, Service, and/or Experience Cloud.
•   Understanding of systems architecture and ability to design scalable performance-driven solutions.
•   Understanding of key design patterns and large data volume limitations and best practices.
•   Understanding of data sharing and visibility considerations and how these play into platform architecture
•   Familiarity with platform authentication patterns (SAML, SSO, OAuth)
•   Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, AppExchange managed packages, CRMA, etc.).
•   Understanding of environment management, release management, code versioning best practices, and deployment methodologies (DevOps).
•   Experience with platform security capabilities.
•   Background in design/development of large-scale system capabilities, or complete software product lifecycle exposure.
•   Experience with technology product ownership and delivery.
•   Experience leading teams to drive requirements across teams, plan work and deliver to agreed upon timelines.
•   Experience working with cross functional teams and leaders across multiple disciplines.
•   Experience managing stakeholder expectations.
•   Experience working in an integrated technology ecosystem.
•   Ability to review and manage usage, licensing, and costs with vendor platforms like Salesforce.
•   Ability to learn modern technologies and adopt new technologies to streamline and simplify data transfer, data ingestion and
•   Strong communication skills.
•   Production support experience.
•   Active Salesforce certifications (e.g. Net Zero Cloud Accredited Professional)
•   Bachelor of Science or Equivalent degree in Mathematics, Information Systems, Computer Science or Engineering Preferred Qualifications:
•   Graduate degree
•   Understanding of Corporate Sustainability Reporting Directive (CSRD)
•   Familiarity with ESG systems and Scope 1, 2 and 3 related reporting.
•   Experience with cloud technologies.
•   Experience with Data Governance Tools
•   Experience in agile software methodologies
•   Demonstrated ability to anticipate future data platform opportunities.
•   Technology leadership experience in a sourced environment CORE WORK ACTIVITIES

Technical Leadership
•   Trains and/or mentors other team members, and peers as appropriate.
•   Provides oversight to direct reports and dotted line reports in the ESG technology space.
•   Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested.
•   Identifies opportunities to enhance the service delivery processes. Delivering Technology
•   Own the ESG technology stack including strategy and roadmap for Salesforce Net Zero Cloud (NZC) and integrated ecosystem.
•   Collaborate with ESG stakeholders to define requirements, deliverables, and set and manage expectations.
•   Translate business requirements into well-architected solutions that best leverage the Salesforce NZC platform within Marriott's architectural landscape.
•   Lead technical product design sessions; architect and document technical solutions aligned with Marriott business objectives for ESG; identify gaps between current and desired end-states.
•   Own and drive technology solution and governance of Salesforce NZC initiatives.
•   Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce NZC implementation.
•   Own and drive technology improvements for Salesforce NZC, and other technology systems including integrations that make up the consolidated solution.
•   Drive Net Zero Cloud and ESG reporting roadmap discussions with Salesforce to ensure we are able to deliver on corporate and regulatory ESG requirements.
•   Manage extended stakeholder expectations liaising across teams to identify opportunities for system efficiencies and improvements.
•   Plan, architect and design efficient automation and integrations across Salesforce and integrated platforms.
•   Ensure proper coordination with appropriate IT and vendor relations teams.
•   Escalate and manage platform and delivery issues with Salesforce and other technology vendors as needed. IT Governance
•   Follows all defined IR standards and processes (i.e., IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed.
•   Maintains a proper balance between business and operational risk.
•   Follows the defined project management standards and processes. Service Provider, COTS, and Custom Application Management
•   Lead prioritization meetings with stakeholders and drive resolution of changes through the process for portfolio of supported applications
•   Coordinate and track the delivery of highly visible operational activities/problems.
•   Groom backlog of features and changes with stakeholders
•   Validates that Service Providers and internal teams develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
•   Makes short term plans for the team to effectively utilize resources.
•   Monitors Service Provider and internal team's outcomes.
•   Reviews estimates of work effort for client project provided by Service Providers and internal teams for accuracy.
•   Facilitates timely resolution of service delivery problems and minimizes the impact to clients.
•   Functions as an applications expert for both senior leadership and project teams in effective utilization of existing technology in business technical applications, either enterprise-wise or business-wide.
•   Leads workgroup/project team or functions as a technical specialist.
•   Supports and develops systems in a minimum of one environment.
•   Develops and manages respective aspects of a project plan with minimal assistance, including schedules, deliverables, and appropriate metrics.
•   Plans and coordinates complex integration(s) and implementation overseeing quality control of systems functional design, usability, functionality, and implementation.
•   Coordinates with quality assurance, infrastructure services, vendor, and internal application delivery teams.
•   Provides consultation for routine and complex systems development.
•   Provides accurate estimates of work effort for client project.
•   Functions as a technical resource for other team members.
•   Understanding and ability to facilitate and execute technical infrastructure, technical specialization, and technical integration activities.
•   Strong understanding of business processes, customers, and functions. MANAGEMENT COMPETENCIES

Leadership
•   Communication -Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
•   Leading Through Vision and Values -Keeps the organization's vision and values at the forefront of employee decision making and action.
•   Managing Change -Initiates and/or manages the change process and energizes it on an ongoing basis . click apply for full job details