Director Global Supply Chain Transportation

Job Description

Lead the day-to-day supply chain department operations.

Lead and assist in developing a small team to design and implement holistic process of improvement programs to ensure the team is structured to respond quickly and efficiently to day-to-day issues to maintain supply continuity.

Execute operational initiatives that increase revenue and/or improve margins

Lead with oversight and support the freight audit relationship with contracted carriers and aid in managing carrier relationships.

Oversee freight / shipment analysis & financial implications holistically and at the individual client and carrier levels

Ensure departmental work is accomplished effectively by managing employee performance, work processes and other resources

Trending of supply chain challenges with associated CAPAs; implement improvements accordingly

Conduct analysis and implement relevant business continuity and risk management programs across the supply chain

Manage and lead a dedicated team of Logistics professionals, developing and mentoring talent

Develop/ Update and maintain supply chain SOPs to ensure all key processes are documented and submitted to the quality system (QMS). Includes creating, updating, documenting and training.

Ensure supply chain processes comply with regulations that apply to EVERSANA's business model

Responsible for ensuring all Logistics requirements are met for current and future business needs based on forecasts, new product launches and acquisitions

Adhere to acceptable standards of business ethics and integrity, and comply with all federal state and local laws, rules and regulations in all aspects of business always; maintain compliance with EVERSANA quality system, rules, procedures and guidelines.

All other duties as assigned

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:

Execute the goals established by the business and the supply chain services leader

Effectively delegate tasks, responsibility, and accountability to teams to ensure execution is performed to a standard of excellence

Responsible for leading their respective department and improving the quality of the departments work product.

Assess and determine appropriate personnel and structure to accomplish necessary day to day functions and ensure efficient execution of Supply Chain Solutions

Interview, select and supervise the activities of the department staff within the confines of stated business goals and company policies & procedures.

EXPECTIONS OF THE JOB:

The incumbent is responsible for the management and leadership of day to day operational and administrative functions of the supply chain solutions team, including:

Accountable for the timely and accurate processing of carrier billing and client billing.

Oversees the transformation of billing to TMS auditing, billing and maintaining metrics and reports

Monitor service levels for accuracy, identifying gaps and root causes then executing solutions

Assist in maintaining team SOP's and Work Instructions and ensure team members are adequately trained on them.

Enhance the network of domestic and global transportation providers

Develop KPI's to ensure proper carrier and service provider performance

Establish controls for anticipatory logistics to mitigate and reduce the risk for problems

Ensure compliance and controls for Customs, FDA, DSCSA, DOT, IATA, ICAO and DEA

This position will be involved in investigating discrepancies in supply chain deliverables