Director Emergency Services

The Director of Emergency Services is responsible for ensuring consistent high-quality patient care and excellent service in the Emergency Department. The incumbent will be responsible for service growth, development, personnel management, and resource allocation and management controls.

Responsibilities:

• Identify real/potential problems affecting the service and implement solutions with follow through and communication

• Actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents

• Advance the patient experience agenda in the Emergency Department

• Coach immediate subordinates providing feedback; constructive critique of work; facilitate individual development plan; and document their job performance

• Adhere to all Human Resource policies.

• Effectively communicate departmental, organization and industry information to staff

• Facilitate evidence-based employee engagement practices

• Effectively build strong relationships and networks to deliver upon organizational and department goals

• Participate in employee and patient rounding and identify and mentor potential future leaders

• Enforce standards of emergency department care and develop processes to measure and ensure consistent compliance

• Develop, implement, and evaluate an ongoing emergency services program which assures quality patient care consistent with the Hospital mission

• Monitor compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety

• Oversee a PI program that consistently monitors and evaluates critical aspects of care

• Be responsible for department's operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards

• Follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens

• Support the recruitment process to secure staffing talent

• Perform other duties as assigned

Qualifications:

Bachelor's degree in nursing required

Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred

3+ years of experience in emergency services required

3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience

Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required

Advanced Cardiac Life Support (ACLS) required

Pediatric Advanced Life Support (PALS)

Certified Emergency Nurse (CEN) preferred

Trauma Nurse Core Course (TNCC) preferred

The Director of Emergency Services is an important role that requires an experienced leader with a passion for ensuring high-quality patient care and service in the Emergency Department. If you meet the qualifications and have the passion for this role, we encourage you to apply.