What are we looking for in our Digital Direct Banking Operations Support?
Our client - a Fortune 100 investment firm in Sandy, UT - is looking for Operations Support with a strong interest in investment banking company to interview and start immediately.
Job Title: Operations Support (12 months assignment with possibility to conversion/extension)
Location: Hybrid
Pay Range: $18.00/hour - $20.00 /hour
Interview Process: Two rounds.
Job Description:
BACHELOR'S DEGREE REQUIRED
This position is within Private Banking Operations with direct support to Digital Direct Banking Operations primarily consisting of debit card processing, dispute and Reg E processing, check processing, and daily fed settlement processing. The role will include processes that support both MSPBNA bank accounts and the retail brokerage business, interacting with key outsource and third-party providers. The analyst will need expertise with dealing with client escalations for sweeps and cash settlements, domestic & international wires, and check clearing, ACH, debit card and check disbursements. This role requires high attention to detail and working under strict deadlines to support the various products.
Responsibilities:
- Debit card processing.
- Reg E disputes.
- Maintaining established service levels.
- Communicating to internal business partners and service groups.
- Funds Transfer settlement with Federal Reserve for various money movement products.
- Maintaining established service levels.
- Meeting targeted productivity thresholds and benchmarks.
- Providing metrics to Management.
- Working on departmental projects and initiatives.
- Data Management.
- Data Entry.
Rate/Salary: $18.00 - $20.00