Volunteers of America Ohio & Indiana seeks self-motivated and dynamic professionals to join its expanding team. VOA is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana, we have over 1000 committed and compassionate employees working in multiple impact areas.
The Development Operations Manager is an organized and detailed-oriented individual who manages the fundraising systems, donor stewardship, and general operations of the Development Department. The Development Operations Manager is responsible for overseeing and managing the quality and integrity of the donor database, donation related software, policies and procedures, and data quality control. The Development Operations Manager develops and uses donor tracking systems, manages assigned donor groups, and leads the donor stewardship efforts. The Development Operations Manager also provides assistance to the Development and Communications team and the Chief Development & Communications Officer. The Development Operations Manager reports to the Vice President of Development.
We offer a generous benefits package including paid time off, medical, dental, vision, and a 403b with company match. Our work touches the mind, body, heart - and ultimately the spirit - of those we serve, integrating our deep compassion with highly effective programs and services.
The preferred applicant will have at least five years' experience in development and philanthropy with a nonprofit organization. A bachelor's degree is preferred with education reflecting nonprofit management, writing, communications, business management. Certifications in fundraising and nonprofit management also accepted. Full working knowledge of development information systems and software, preferably Raiser's Edge. Knowledge and experience with information management, tools and analysis as it applies to development processes. Experience with donor stewardship and relationships. Must maintain donor confidentiality at all times. Must demonstrate excellent organizational skills with attention to detail.
We Embrace Equity, Diversity and Inclusion - We demonstrate a personal commitment to valuing different backgrounds and life experiences through word and action. We take personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. We will commit to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work. We are committed to continuous personal DEI development.
EOE