We are Peak Systems a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. Technicians who join us may receive new certifications for working with our clients; we issue payments weekly, offer direct deposit, and have many nationwide opportunities.
We are currently seeking a Desktop Support Technician to be engaged on site at an Industrial Facility in Mount Carroll, IL. 61053.
Job Description
Position: Desktop Support Technician
Hourly Rate: $23
Start Date: 4/29/24 (after on-boarding requirements)
Duration : One Week - End date: 5/03/24
Shift: Monday - Friday 8:00 AM - 5:00 PM
Job Scope
Technicians will be responsible for :
- Providing telephone/email/chat, online, social media and diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software - industry or proprietary.
- Answering questions about installation, operation, configuration, customization, and usage of assigned products.
- Following defined policies and procedures (e.g. verifies warranty entitlement, etc.).
- Applying diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documenting problems in the support solution database for diagnostics and solution implementation.
Qualifications:
- Resume illustrating 3+ Years of experience in Desktop Support, Deployment, Break-fix, etc.
- Great Communication, clear speaking is a must
- Experience supporting end-users (in person) in a corporate environment
- Proficient: Microsoft Office Suites & Windows
Interested candidates should reply with their resume for immediate consideration