Desktop Support Technician

Minneapolis, Minnesota

IT Associates, Inc.
Job Expired - Click here to search for similar jobs

Desktop Support Engineer

  • Location Woodbury, MN- 55125
  • Contract : 12 months
  • Role : On-site from 8-4 PM CST
  • Must have: Integration of Mac based systems into a Windows based corporate environment.
  • Interview: 2 rounds Video
  • Start : ASAP
  • Client : Large Managed IT Services firm focused on IT Infrastructure support/upgrade/maintenance

Qualifications:

  • 2+ years of Desktop Support is responsible for supporting the hardware of all desktops & laptops and all other peripherals that are connected.
  • Some experience supporting Apple Mac based systems, related software, and peripherals.
  • Experience with integration of Mac based systems into a Windows based corporate environment will be helpful to know.
  • Experience with products such as Casper and Centrify is highly desired.

Responsibilities:

  • Desktop Support is responsible for supporting the hardware of all desktops & laptops as well as the peripherals that are connected.
  • In addition to the hardware, there is ownership in level 1 & 2 application support on those machines. Desktop Support is responsible for the Level 1 & 2 support on the phones & network, as well as owning support from the switch port to the desk, including the physical phones.
  • The support also covers conference rooms for all of the A/V equipment, which includes projectors & video conference equipment.
  • Desktop Support also engineers solutions such as image creation & distribution, testing for other support teams, testing of any technical piece that touches the desktop and responsible for picking new standards & support models.
Desktop Support Technician (On-site)
Date Posted: 21 May 2024
Job Expired - Click here to search for similar jobs