Desktop Support

Wilmington, Delaware

 Phoenix Technology Partners, LLC
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  • Providing support to desktops, notebook systems, hardware, and customer related services.

  • Providing assistance to end users for firm-approved applications using a variety of different methods. Those applications include: Microsoft Office, Outlook, Remote Desktop Services, VPN, and other applications as deemed necessary

  • Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors and peripheral hardware; also scanning computers for viruses

  • Troubleshooting and resolving problems involving hardware, systems software, and applications software. Troubleshooting a variety of symptoms in order to diagnose the actual problem.

  • Setting up and configuring desktop and notebook computers and printers, initializing and stabilizing performance

  • Display knowledge and proficiency in various remote communication methodologies, including Remote Desktop Services, RSA SecurID technology and VPN

  • Demonstrate the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems.

  • Possess knowledge and proficiency in a wide variety of software programs, including Windows 10, and Microsoft Office 365
Desktop Support
Date Posted: 14 May 2024
Job Expired - Click here to search for similar jobs