Role
Desktop Support Engineer
Location
WOBURN, MA (Day 1 onsite )
Project Tenure
1 Yr
Mandate Skills
ServiceNow, Windows OS, Network L1
Any Certifications, Required
Years Of Experience
6-10
Detailed JD
QUALIFICATIONS:
Education:
Experience:
- Must be self-motivated and a self-starter.
- ServiceNow experience required.
- At least 2 years of experience in an information technology role or related discipline
- At least 2 years of experience in a support or service role, actively interacting with customers on a regular basis
- At least 2 years of experience with maintenance and repair of computer hardware
- Microsoft Active Directory applications
- Business software applications, including Microsoft Office Suite
- IT Service Management ticketing tool such as ServiceNow, preferred
- Manufacturing environment, preferred