Department Manager

POSITION SUMMARY:

Department Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of your area of the store.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Drive sales and profitability through customer satisfaction
Ensure all planograms are executed
Ensure all merchandise is properly priced, displayed and stocked according to appropriate inventory levels
Supervise, train, and develop staff in all functions required to run your assigned area
Ensure all employees provide outstanding customer service to satisfy customer needs
Be familiar with and enforce all policies and procedures
Oversee assigned area through effective delegation and management of work, employees, time, and resources
Maintain working knowledge of products and services
May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials
Safety awareness of anything in store that may be hazard to employees or customers
Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
Additional duties, as assigned

REQUIREMENTS & QUALIFICATIONS:
2 cycle Mechanic experience required
3-4 years of retail experience
Retail Management experience is preferred
Flexibility to work any open store hours
Strong communication and leadership skills
Highly motivated leader capable of motivating others to achieve company goals
Excellent Customer Service skills
Excellent verbal and written communication
Must possess strong work ethic and interpersonal skills
Basic computer skills
Highly organized and detail-oriented

Ability to:
Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Effectively communicate with customers, in-person and over the phone
Demonstrate initiative and effective problem-solving skills within the scope of the position
Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast-paced environment.

PHYSICAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds.

INDHP

Job Type: Full-time

Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person