Dental Patient Care Coordinator

Join Our Endodontic Team in Salem, OR

Willamette Valley Endodontics is a specialty dental practice located in Salem, OR dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking a bilingual Patient Care Coordinator to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you.

Highlights of Patient Care Coordinator Responsibilities:

Greet and welcome patients in a friendly and professional manner
Schedule and manage patient appointments
Handle patient inquiries regarding services, insurance, and billing
Assist patients in their preferred language (English and Spanish)
Verify and process patients' dental insurance
Review treatment plans, insurance, and out-of-pocket costs with patients
Collect patients' co-insurance at time of service and after service when necessary
Enter patient information accurately into practice management software
Coordinate appointments and dental record transfers with referring practices
Maintain a clean and organized reception and waiting area
Collaborate with clinical staff and doctors to ensure seamless patient care

This is a full-time Patient Care Coordinator position with a schedule of Monday - Thursday 8am - 5pm, and Friday 8am - 2pm.

What We Offer:

Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
Opportunities for professional development and advancement
A supportive and collaborative work environment
Convenient location with easy access to shopping, restaurants, spas & salons and more.

Additional benefits:

Dental & Vision Insurance
Disability insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Employee Discount Program

Patient Care Coordinator Qualifications:

Minimum of 1 year of dental Patient Care Coordinator or administrative experience
Proficiency with dental software
Fluent in both English and Spanish (both spoken and written)
Excellent communication and interpersonal skills
Strong attention to detail, multi-tasking, and organizational skills
Knowledge of dental insurance & billing and healthcare policies (HIPAA)
High school diploma or equivalent
Reliability and punctuality

Don't miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients. Please submit your resume and we will be in touch soon.

Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.