Dell Adminsistrator with Security Clearance

Dell ECS Administrator Skillset:
Powerstore and ECS (possible Powerscale)
Must have skills

• Powerstore Administration

• ECS Administration
Nice to have skills

• Powerscale Administration Scope Details:
Standard scope storage resident
Administration:

• Monitors, reviews, and manages Dell EMC infrastructure.

• Manages user requests.

• Manages and reviews log files.

• Generates regular operational reports.
Problem Management:

• Isolates and troubleshoots incidents.

• Performs service incident coordination.

• Opens service requests on behalf of the Customer.

• Participates in root cause analysis review.
Change Management:

• Performs software/firmware management assistance and collaboration.

• Implements change management requests.

• Assists with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders.

• Manages migration activities (monitor reports).
Continual Service Improvement:

• Recommends procedure changes that result in operational optimization.

• Shares best practices from other engagements.

• Provides performance tuning recommendations.