Job description:
Dealer Development Manager at our client in a remote role. As a Dealer Development Manager, you will ensure dealers are capable of fully selling and supporting products in service to agreed standards of infrastructure and resource while managing and implementing dealer rooftops in line with the dealer roof top readiness plan. This is a direct-hire opportunity.
Essential Functions
Manage Dealers to ensure that theres an effective quality process in place to inspect the integrity of body builder installations, conduct thorough Dealer PDIs before delivery to end user customers including the Dealer making sure that all campaign works are completed ahead of delivery
Ensure that Dealers are compliant with our Dealer Handbook process for returning PDI documents to DE and completing and submitting the Warranty Registration Document
Directly support the companys agreed dealer annual plans
Promote the companys product portfolio to both private and public sector organizations through dealer structure
Actively participate in practical product demonstrations
Guide and support the Aftermarket Manager to ensure company aims are achieved
Adopt a management style that is friendly, inclusive, and supportive
Become an integral member of the SMT
Regularly meet and provide reports on Dealer, customer, and competitor activity line manager
Work with, and have close links with other areas of the business and promote DEI in a positive manner
Employ an entrepreneurial approach seeking opportunities in all business aspects
Develop the customer base to increase in profit
Ensure all activities sensibly harmonize the commercial goals set out whilst maximizing customer satisfaction
Raise the profile of customer service ethos at all levels internally and through dealers
Establish key performance indicators
Support the process of researching for future vehicle requirements and new potential business opportunities
Accept accountability for performance including that of the overall business as a team player
Work closely with the President and Director with the aim of meeting the overall targets of the business
Create and develop new strategies to enhance the performance Dealers
Provide customers and colleagues with key knowledge and advice
Identify and build on trends within relevant sectors
Recommend, promote, and attend trade shows to support Dealer activities
Support all Dealers and staff, and recognize them for their efforts
Perform other tasks as required
Qualifications:
Required Education and Experience
Educated to degree level or equivalent; OR
Equivalent level of experience
3+ years of managing, guiding, and mentoring experience
Strong track record in Capital equipment sales
Experience of using back-office tools to generate internal business reports
General Requirements
Proven ability to guide customers to specify and select the correct product(s)
Good all-around knowledge of the US Commercial vehicle, Waste & Recycling sector
Strong negotiation skills
Ability to present and sell at Board level without supervision
Ability to motivate colleagues in order to achieve company aims and targets
Willingness to be a team player and strong communicator
Ability to motivate colleagues through a culture of help and encouragement
Self-motivation with a desire to succeed
High levels of personal professional conduct and communications internally and externally
Enthusiastic personality with the ability to forge long-term relationships internally and externally
Flexibility to manage deadlines
Ability to work in an organized/communicate in an effective and efficient manner with minimal supervision
Willingness to work from home, away from home (nights away), and various locations as and when required
Preferred Requirements
Experience of managing Commercial Dealers
Understanding of hydraulic and electrical systems
Experience of working at SMT level
Firm understanding of relevant business/sales qualifications (including vocational)
Working knowledge of Microsoft Office and Teams
Why is This a Great Opportunity:
Health Insurance company pays 80% of employee premium
Vision Insurance company pays 80% of employee premium
Dental Insurance company pays 80% of employee premium
Long Term Disability company provided picks up after 6 months
$10,000 Life Insurance company provided
401K with 5% Company Matching
Employee Assistance Program
Paid Time Off - 20 days to start (may have flexibility)
HSA or FSA Options