Data Entry/Customer Support

Role/Title: - Data Entry/Customer Support Onsite, Indianapolis, Indiana Agency Interview Type: Webcam only Candidate must currently be located in Indiana to be considered for this position. Work hours are 8-4:30 pm daily. 37.5 hours per week. Do you accept this requirement? Reference check will be performed. Please ensure the candidate resume includes their most recent employer's contact information. Do you accept this requirement? This position is a 1-year engagement with the possibility of renewal. Do you accept this requirement? General Description Program Coordinator, Division of Vital Records Job Description As the Program Coordinator, you will be responsible for assisting with day-to-day program needs of a specific program. The essential functions of this role are as follows: Research and compile information on specific aspects of the program such as procedures, needs and policies Answer basic customer questions about program policies and procedures. Establish, organize, and maintain current and historical files related to the program. Collect information to help in the preparation of program reports, develop applications, prepare budget allocations and/or purchasing of consultative services. Maintain, organize, and monitor program assets. Schedule, prepare, and disseminate all program related training materials. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. This person must have the following requirements to be considered for employment: General knowledge of the program area. Working knowledge of applicable legislation, guidelines, agency policy and professional standards and practices. Ability to research and compile specific topics related to program area. Ability to communicate orally and in writing. Ability to operate effectively in a group decision-making process. Tact in dealing with other agency personnel and the public. Specialized knowledge of accounting principles. Skills Matrix Strong Microsoft Excel Experience, including preparing spreadsheets, reports, Pivot tables. Required 3Years Prior experience working with statistics/data including formulating reports utilizing the data.Required3 Years Prior experience keeping meeting minutes/notes. Required 1 Years Prior customer service experience Required 5 Years Strong data entry experience Required 5 Years Experience with Microsoft Office. Outlook, Word, Excel, Teams Required Ability to communicate effective and professional, both verbally and in writing, to multi-professional agencies. Required Associate's degree Required Ability to think critically and problem solve Required