Data CenterI Technicians are considered entry level technicians. Candidates will work alongside IT support staff and Infrastructure SME s to support the install, troubleshooting, and maintenance of equipment located in a Data Center or Lab environment.
Experience working with personal computers, and familiarity with a laptop device is expected. You must be able to execute small projects independently/with minimal supervision and accomplish more complex project objectives as part of a larger team.
Tasks / Responsibilities
- Installation, decommission, & maintenance of Data Center Network and Compute/Server equipment (ex. Storage, PDUs, SAN, and NAS).
- Execute installations in accordance with server elevation diagrams and patching matrices.
- Build and deploy Server cabinets per the client s standard.
- Troubleshooting of devices in the Data Center that require physical connectivity.
- Inventorying of Data Center devices - IT Asset Management, (ITAM).
- Capture device information such as asset tag, serial numbers, and MAC addresses.
- Maintain proper cable management techniques, and power redundancy standards as required by the customer.
- Perform basic troubleshooting - such as power and link light verification.
- Interface with customers, clients, and technical staff as required.
- Physically assist in moving and racking equipment as directed.
- Maintain a clean and safe work environment.
Qualifications / Skillset
- Ability to use basic hand tools.
- Can regularly lift equipment weighing up to 50 lbs.
- Detail oriented and organized.
- Excellent documentation skills.
- Ability to perform the racking and patching of hardware and/or relocate existing devices to a new rack location.
- Familiarity with different types of cabling Coaxial, Ethernet, and Fiber, (ex.Single mode vs. Multi mode, CAT6 vs CAT6A).
- Familiarity with basic hardware componentry- Processors, Memory/RAM, Storage drives and Network cards.
- Basic understanding of air flow, heat management, and power redundancy.
- Ensures that assigned tasks are completed in a timely manner with the assistance of a Lead/Supervisor if necessary.
- Perform miscellaneous physical tasks as required by clients.
Required to Succeed:
- High level of written and oral fluency in English.
- Self-motivated, professional, and has attention to detail.
- Ability to multi-task.
- Ability to be on your feet for 8 hours a day.