The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS' capabilities to serve our clients.
As a Data Analyst, you will:
- Request (FoRR), and other ERO Intake mailboxes or online channels as directed by the COR
- Conducts research using client databases on specific complaints, the individuals submitting those complaints, or other relevant information related to individual queries or systemic issues
- Logs all information into a web-based case management system
- Works cases and develops summaries of cases to be referred to an Officer/Agent, ERO field offices or clients headquarters offices for follow-up review and action
- Enter agency related information into the Tableau business intelligence and analytics database. Provide statistical analysis, and ad hoc reporting as required using the Tableau analytics database.
Required
- Bachelor's Degree and two years of related experience; or an Associate's Degree with three years of related experience; or five years of related experience if no degree
- Experience in responding to requests for information, conducting searches in government databases, and developing concise summaries with decision points under tight deadlines
- Excellent reading comprehension, writing and communication skills
- Ability to review A-files and other immigration enforcement documentation, and perform detailed analytical and research support services
- Ability to work independently and to manage and prioritize multiple work assignments
Law enforcement experience or experience in interpreting and applying immigration law is preferred
- They must also be able to accurately perform quantitative and qualitative analysis of these data sets and summarize findings and recommendations in reports.
- The ability to read and comprehend documents in English and Spanish is preferred
- Must have advanced skills in Microsoft Excel, Word, PowerPoint, and Outlook
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
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Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
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