Customer Service Team Lead

Lead a Key Customer Service Team, Impacting Sustainability & Innovation

This Jobot Job is hosted by: Augie Ullmann
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $60,000 - $65,000 per year

A bit about us:

We are at the forefront of producing and supplying high-value, essential raw materials, ingredients, and additives, crucial for businesses aiming towards a lower carbon economy. Serving a diverse range of clients, from start-ups to the world's most renowned brands, we pride ourselves on our regulatory expertise, premium product portfolio, and commitment to improving life and environmental health globally.

Why join us?

Impactful Work: Engage in work that has a positive effect on the environment and contributes to sustainable solutions worldwide.
Innovation and Collaboration: Be part of a culture that values innovative thinking and collaborative efforts to advance our mission.
Growth Opportunities: Unlock your potential with us as we continue to grow and lead in our industry.
Diverse Team: Join a team that values diversity and is driven by a shared purpose to make a meaningful difference.
Industry Leadership: Work with a company known for its regulatory expertise and leading service in the chemical sector.

Job Details

Leadership Role: Oversee the order processing team as the primary point of contact, ensuring high standards and operational excellence.
Operational Excellence: Maintain thorough knowledge of departmental tasks, assisting in managing daily functions and processes.
Strategic Assistance: Support the Department Manager in monitoring performance, analyzing trends, and implementing process improvements.
Team Development: Provide training, mentoring, and support to enhance team capabilities and achieve exceptional customer service standards.
Cross-Functional Collaboration: Coordinate with various departments and the site GM to make critical decisions, ensuring efficiency and effectiveness in meeting customer expectations.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.