We are looking for a Full-Time Customer Service Representative.
Our firm was established almost a decade ago by an entrepreneur who believed that if you work hard and have a great attitude, you could build a life beyond your wildest dreams. That simple yet very effective business model has proven to be successful time and time again. Our founders' tenacious resilience to overcome adversity and create a corporate infrastructure that works has allowed us to grow into a national company with offices spanning from coast to coast.
We want to add to our high-performance team and add a fresh perspective to our department. We need a dedicated Customer Service Representative with the same entrepreneurial heart as our founder. The Customer Service Representative will learn all aspects of our business to drive customer serivce, sales margins and enhance our team's abilities. Starting with entry-level sales and customer service, progress into training and developing roles, and transition into an office support manager. In addition, the Customer Service Representative will participate in our ongoing expansion opportunities and grow from within.
Daily Responsibilities and Expectations of a Management Trainee:
- Learn our clients' CRM systems and become a master in their database to enhance sales profits.
- Researching the targeted markets and territories for efficiency.
- Interact with our clients' consumers educating them on all products, sales promotions, and brand benefits available
- Become an expert negotiator and closer to increase company sales revenue and gaining expansion opportunities
- Accurate details and updated customer information on all accounts managed.
- Learn our training techniques by shadowing senior management and train our new team members effectively.
- Create consistency in the production of team members and develop professionalism and skill to increase team member retention.
- Learn and create office organization and backend support needs such as payroll and human resources.