Detailed Job Description:
Title:
Customer Service Representative-Spanish
Location:
New York, NY
Duration:
5-6 Months
Pay rate:
$17.50/hr on W2 (No paid holidays)
Start date 3 rd June
Pay Rates
Spanish-speakers: $1 7 .50/hr
Required Assessments:
Typing: 35 wpm
Basic Comp- 70%
CS Mindset - 70%
Required Education
High school diploma or equivalent required
Required Experience
Experience in customer service; knowledge of the community to be served
Preferred Experience
Two years of human services experience or experience dealing with the public
JOB RESPONSIBILITIES
1. Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.
- Educates clients on managed care.
- Assesses client's health care needs and assists clients in choosing a health plan.